Email Whitelist Instructions
Since your ISP probably
uses some type of spam filter we ask that you add us to
your trusted list of senders, contacts or address book.
All also known as whitelisting.
If you do not see an email from Susan Harrow in your
inbox, due to the overzealous filtering by ISPs my email
may have mistakenly been sent to your spam folder.
Please open your spam folder look for it there, open it
and mark it as "not spam"...
Click the link to your ISP or email client to Whitelist
mgr@prsecretstore.com and
60SecondSecrets@prsecrets.com, from: Susan Harrow.
To make sure email gets delivered to
your AOL inbox, you must add the email address or
corporate domain of the sender to your Address Book or
Custom Sender List.
-
Click the "Spam Controls" link on
the lower right side of your inbox screen
-
When the "Mail & Spam Controls" box
appears, click the "Custom sender list" link
-
Choose the "allow email from
mgr@prsecretstore.com and
60SecondSecrets@prsecrets.com" option
-
Add the domain or email address you
would like to receive mail from, then click "Add"
-
Click "Save"
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If using AOL web mail
replying to an email from Susan Harrow will also
work.
Email from that domain will now be delivered straight to
your Inbox.
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-
Open the email message from the
sender you want to add to your address book
-
Click on the "Save Address" link
(below) next to the "From Address
-
Check the "Add to Contacts" box
(below) and click "Save"
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Click on the
[Save Address] link at the top of this
message (it's next to From Address)
-
For the field titled First Name,
please enter Susan Harrow
-
Then click Save Entry and you're all
done
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If you are not receiving email at
Earthlink, there are two actions you can take.
-
Check "Suspect Email" folder
-
Add to your address book
With Earthlink, if you have SpamBlocker
turned on, suspect messages are automatically send to
your Suspect Email folder if the domain is not in your
address book.
Suspect Email Folder
-
While in the "Suspect Email" folder,
if you see Susan Harrow...
-
Select the "Move to Inbox and Add
Contact" option from the pull down menu
-
This will add mgr@prsecretstore.com and
60SecondSecrets@prsecrets.com to your
Address Book for future email delivery assurance
Address Book Inclusion
-
Open the email
-
Click "Add to Address Book" in the
email header
-
Use the "Address Book Editor" to
verify the sender's contact details and click
"save."
-
Fill in mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com as the email
address of the sender
-
Any mail sent with the same domain
(right of the @ sign) will now be delivered to your
Inbox
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To make sure email gets delivered to
your inbox, you must add the email address mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com to your contacts
list.
-
Click the drop down arrow next to
"Reply" in the upper right side of your inbox screen
-
Click the "Add Susan Harrow
to Contacts List" from the list that appears
-
You will now see Susan
Harrow appear under the link "Contacts" on
the left side of the page
-
Click the link "Contacts" and the in
the "Search Contacts" form field
-
Now you can select to move Susan
Harrow to a contact list of choice and edit any
details
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In the new Hotmail you must "Mark sender
as safe" to enable hyperlinks even in text emails and
images in HTML emails.
Entering the email contact in the
address book or contacts no longer whitelists the sender
To ensure messages from specific email
addresses are not sent to your Junk Email folder, you
can do one of two things:
-
Check the "Junk" folder if you do
not see the 60 Second Secrets in
your inbox
-
Click the "Mark as safe" link
-
Add mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com to your Safe
List
Mark Sender as Safe
Attachments, pictures, and links in this message
have been blocked for your safety.
Show content
Susan Harrow
mgr@prsecretstore.com
or
60SecondSecrets@prsecrets.com - 60 Second
Secrets
From:
60SecondSecrets@prsecrets.com You may not
know this sender.
Mark as safe | Mark as unsafe
Sent: Sat 1/2/10 12:00 AM
Reply-to: 60SecondSecrets@prsecrets.com
-
Click "Show content" to view the
body of the email if it contains images and HTML
-
Click "Mark as safe"
-
Susan Harrow will
now be added to your list of "Safe senders"
Manually Add to Safe List
-
Click "Options" in the upper right
corner of your Hotmail screen
-
In the Body of the page under "Junk
e-mail" click the link "Safe and blocked senders"
-
Click the link "Safe senders"
-
Enter the email address "mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com"
-
Click "Add to list"
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If you’re not receiving email you are
expecting, there are two things you can do:
-
Use the "Not Spam" button in your
Bulk folder
-
Create a filter to automatically
send email from certain domains to your Inbox. This
is the only way to really ensure delivery
Report as "Not Spam"
-
Check your Yahoo! Bulk folder
-
If you see the email from
Susan Harrow, highlight it and click "Not
Spam"
-
This does not guarantee that your
mail will be delivered in the future, but it does
help
Create a Filter
-
Click "Options" in the top right
navigation bar
-
Select "Mail Options" from the list
that drops down
-
Choose "Filters" located on the left
side of the page
-
Click the "Add" button on the
Filters page
-
Choose the field you want to match
in the incoming message. For example, "header" or
"to"
-
Choose the criterion by which you
want a match to be made, such as "contains"
-
Enter the text string to compare.
For example: 60 Second Secrets Newsletter
from Susan Harrow
-
Choose the destination folder to
which you would like the message delivered. For
example: Inbox
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-
Scroll up to the
message header
-
Get to the field where their name is
listed, click the Berry button and
then click Show Address
-
Select and copy that mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com to the
clipboard
-
Go into Address Book
and find the user
-
Select Save
-
Click to edit it, and then click the
Berry button to add another email address
-
Paste it in and click Save
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-
Click the Address Book
button
-
Make sure the Personal
Address Book is highlighted
-
Click the New Card
button. This will launch a New Card window that has
3 tabs: Contact, Address and Other
-
Under the Contact tab,
copy and paste the "From" address, mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com into the
email dialogue box
-
Click OK
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Because of the various email platforms
that can work with Outlook, it is tricky to tell you how
to receive all email to your Outlook inbox. We can tell
you, however, how to make sure you can see all the
emails you receive as they were intended to be seen -
with images. If a company is not in your address book or
"Safe Sender" list, your HTML images will not display.
To have HTML display correctly, users
can:
-
Change their automatic download settings
-
Add sender to your address book
-
Add your email or domain to their approved sender
list
To change settings:
-
Right click on a non-displaying
image in an HTML email
-
Choose "Change automatic download
settings" option
-
When the popup comes up, uncheck the
first box in the list that says "don’t download
pictures or other HTML content automatically
-
Click "OK"
To add sender to address book:
-
Open the email
-
Right click on the from address
-
Choose "Add to contacts" option
To add domain to safe sender list:
-
Right click on a non-displaying
image in an HTML email
-
Choose "Add the domain to the safe
sender list" option
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The Barracuda Spam Firewall is a popular
spam filtering solution. Barracuda uses several
algorithms and processes to determine whether emails are
spam. Occasionally, it will mark a legitimate message as
spam. There are two methods to whitelist email senders
so that the firewall will not quarantine future email.
Whitelist Quarantined Senders
-
Open your email client. Barracuda
should send you a summary each day listing
quarantined items. Choose the most recent Barracuda
email message
-
Locate the email from Susan
Harrow and the sender email address mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com that you do
not want quarantined in the future. Click on the
word "Whitelist," which is in green print to
the right of the email title. This will open your
list in a web browser
-
Click the box to the left of the
email that you would like to whitelist. At the top
of the page, click "Whitelist." Barracuda will not
block or quarantine the sender whose email address
appears on the whitelist
Whitelist Senders and Domains
-
Open your web browser. Navigate to
your company's Barracuda firewall homepage
-
Click on the "Block/Accept" tab
-
Choose "Sender Domain Block/Accept."
Enter the domain name from mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com to whitelist.
For example, you can enter aol.com to allow all AOL
addresses. You may enter a comment to remind you why
you allowed this domain. Click "Add."
-
Click your mouse on the "Email
Sender Block/Accept" tab. Enter the email address of
an individual sender that you want to whitelist,
such as "mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com"
Include a comment. Click "Add." In the future,
Barracuda will not block emails from this sender
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Open ChoiceMail
-
Click on the Senders tab
-
Choose "Approve another Sender"
-
Type in the sender email address
mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com
-
Click on OK
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Select Cloudmark | Options... from
the Cloudmark SpamNet toolbar in Outlook
-
Click Advanced
-
Go to the Whitelist tab
-
Click the Add button
-
Type: mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com
-
Click OK
-
Click OK
-
Click Yes
-
Click OK
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Click the Addresses tab
-
Click New
-
Type: mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com
-
Make sure 'Accept Mail From This
Address' is selected under Receiving Options
-
Uncheck 'Display in People Picker'
under Other options
-
Click Submit
-
Click OK
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Click Friends from the toolbar
-
Click Add
-
Type: mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com
-
Click OK
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-
Click Tools, then Blacklist &
Friends
-
Click Add... on the right, the
Friends list side
-
Make sure Plain email address is
selected
-
Type: mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com
-
Click OK
-
Click OK
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Select Friends from the McAfee
SpamKiller sidebar
-
Click Add a friend
-
Make sure All users at a domain is
selected under Friend type:
-
Type the domain name you want to
whitelist under Address:
-
To whitelist all our newsletters,
type
-
Optionally, enter a Susan
Harrow to help you recognize the domain
under Name:
-
Click OK
-
Click OK
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Start up Norton AntiSpam
-
Click the Status & Settings
tab
-
Click AntiSpam
-
Click Configure
-
Click Allowed List
tab
-
Click Add button
-
In the 'Email Address' box, enter
mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com
-
Click OK
-
Click OK
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-
Check your 'Probably Spam' folder
-
If you see that 60 Second
Secrets was incorrectly filtered out
-
Select it Click the 'Move to Inbox
and Mark as Not Spam' button
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-
Open Spam Arrest
-
Add the sender email address mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com to your
authorized senders list
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-
Select Spam Inspector
-
Then 'Manage Friends List' from
either the Spam Inspector toolbar or from the
Outlook menu
-
Make sure Email is selected under
'Add a New Friend'
-
Type: mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com
-
Click the >> button
-
Click Close
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-
Follow the Trusted link under >
Authentication Lists
-
Enter the email address: mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com
-
Click Add
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Select File, then Configure
-
Go to the Friends category
-
Make sure Active is checked
-
Type: mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com on a line by
itself in the entry field
-
Click OK
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Add the following entry to your
user_prefs file, which is found in the .spamassassin
subdirectory on your web/mail server
-
whitelist_from mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com
-
Save the user_prefs file or move the
updated copy to your .spamassassin subdirectory
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Click the Configure button
-
Go to the Known Senders tab
-
Click Add under 'Known Good Senders
and Recipients'
-
Type: mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com
-
Click OK
-
Click OK
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Click Filters from the sidebar
-
Click the Approved Senders tab
-
Click Add Filter
-
Type: mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com under Address
-
Choose 'Full Email Address' under
Address Type
-
Select Email Domain
-
Click OK
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Highlight the email from Susan
Harrow with the email address mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com to Whitelist.
Click "More" in the SPAMfighter Toolbar
and select "Whitelist".
Here you can choose if you want to
Whitelist the email address mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com or the whole
domain.
To be sure that all emails from people
in your Outlook contacts get through to you, you can
import and Whitelist them.
To do this, follow these steps:
-
Click "More" in the SPAMfighter
toolbar
-
Then "Options"
-
Then "Filter settings"
-
Then "Blacklists & Whitelists"
-
Then "Whitelist email address"
-
Then "Import"
-
Select your 'Address Book' and click
on "Check all"
-
Click "Add"
-
Click "Apply"
If you get a pop-up box offering you to
upgrade to SPAMfighter Pro it is because you have
exceeded the limit of 100 addresses. You can fix this by
buying SPAMfighter Pro or by deleting some of the
addresses in your Black/White list. If you want delete
addresses, please go to:
-
Click "More" in the SPAMfighter
toolbar
-
Then "Options"
-
Then "Filter settings"
-
Then "Blacklists & Whitelists"
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Click on the SpamPal system tray
icon with the right mouse button
-
Click 'Add to Whitelist' from the
menu
-
Type: mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com
-
Click Add
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If you received an email message that
was incorrectly moved to the Spam Mail folder by the
Anti-Spam Toolbar you can prevent this from occuring in
the future.
The Anti-Spam Toolbar detects spam by
looking for certain keywords in the email's subject or
body and matching it with the anti-spam pattern file.
Occasionally, it may detect what you consider legitimate
email as spam.
To prevent this from occurring you can
do either of the following:
Note: You can also
select the email and click Not Spam to report it to
Trend Micro. However, this feature serves only as a
reference when we develop our spam database, and it may
not have an effect on how the toolbar detects spam.
Add the sender to the list of Approved
Senders
-
Open Microsoft Outlook or Outlook
Express
-
Click the Spam Mail folder then
select the legitimate email detected as spam
-
Click Approve Sender on the toolbar
-
Click Yes when the confirmation
message appears
Decrease the Spam Email Filter Strength
-
Open Microsoft Outlook or Outlook
Express
-
Click Trend Micro Anti-Spam then
click Settings
-
On the Spam Filter tab, move the
slider bar to select a lower filter strength
-
Click OK to save your settings
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If 60 Second Secrets is
being filtered, try adding mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com to your Address
Book or Contact list.
If messages continue to be sent to your
junk folder contact your ISP or spam filter application
support and ask how to whitelist mgr@prsecretstore.com
and
60SecondSecrets@prsecrets.com.
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