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Marin Independent Journal

Fine living: San Rafael woman wants to get you on Oprah
By PJ Bremier
05/29/2009 Marin Independent Journal

Susan Harrow, a San Anselmo media coach and marketing strategist, has studied The Oprah Winfrey show.

Susan Harrow, a San Rafael media coach and marketing strategist, has studied The Oprah Winfrey show. Her updated book, The Ultimate Guide to Getting Booked on Oprah, comes with her guarantee that you will understand what it takes to be a guest on Oprah and what it takes to make your appearance a success.

 

Forty-four million people watch Oprah every week. One of them studies her.

For 15 years, Susan Harrow, a San Rafael media coach and marketing strategist, has studied "The Oprah Winfrey Show" to learn what it takes to be a successful guest.

Recently, this Oprah expert was in Chicago to discuss her insights on "The Oprah Effect" on CNBC.

Her appearance coincides with the release of her updated book, "The Ultimate Guide to Getting Booked on Oprah," which comes with her guarantee that "you will understand what it takes to be a guest on Oprah and what it takes to make your appearance a success.

Oprah, says the former publicist, "is the Holy Grail of books and products. Even if you're a full-time publicist, getting one guest on Oprah is a major milestone."

Marin residents are innovators when it comes to green home and garden products, organic skin-care lines and healthful lifestyle ideas. What would it take for one of them to get on Oprah?

A quick way, she says, is to "identify the negative: How is your house poisoning you? How can skin-care products harm you? Bring the alert of the imminent danger, particularly for Oprah, to children, dogs or women, and then go to the positive. How does your product or idea solve the problem?"

Oprah, she says, "focuses on issues that are important to women with themes of education, protecting women and children from abuse, and a bigger picture of people contributing to the community. Lately, she's also focusing on health, particularly on anti-aging and perimenopause."

For guests, she says, Oprah turns to "experts who really understand their subject, are mediagenic, authentic and natural, and can converse in 10- to 20-second sound bites."

Still, she says "you can get on the show and not have any results if you're not prepared."

Here are some tips:

  • Brand wisely. Harrow looks at - and improves - clients' Web-and social media sites, and YouTube videos. "You can't slap just anything up there," she says. "It has to be well-done."

  • Channel beauty. "For Oprah, beauty is important. It doesn't matter how functional your product is, if it's not beautiful, it's not getting on Oprah. That's one of her values."

  • Consider O Magazine. "People ignore that option, but it features a ton of products and it's a super place for longevity," she says. "Readers don't throw it away. It's been estimated that 2.65 million people buy the magazine and six people read each copy. That's 18 million readers."

  • Practice what you preach. She's not surprised any more when clients first ask what they should wear to a media appearance rather than what they should say.

Her advice: "Determine your deepest intention. Focus on how you can serve rather than what you can get. Study the show, watch the style, practice what to say, choose anecdotes and one-liners that back up your story and make it compelling. You don't ever want to sound like a commercial; your job is to give great information that no one else can give."

- Embrace sound bites. "Oprah's segments typically run four- to eight-minute segments. You want to be conversational, but you really only have two to four minutes total; she and other guests share the rest of the minutes. "

- Sit up, sit still. "Ninety-seven percent of what people perceive about you is nonverbal," she says. "Under pressure, people default to their natural behavior. I have clients practice all of their mistakes in front of me, not an audience. What they do in the first 30 seconds, they'll do in the whole interview and it ranges from wiggling to slouching, smacking or looking away."

She pushes clients to perform under extreme pressure, calling it the "60 Minutes" part of media training. (A former client, she says, was actually on "60 Minutes." He was interviewed by Morley Safer, taped for six hours and positioned positively.)

So, will Harrow be promoting her book on Oprah? "I'll keep you posted," she laughs. "Her producers are aware of me. In fact, I've done as much for them as for my clients. I train people how to pitch them well and be good guests."

"The Ultimate Guide to Getting Booked on Oprah" is available on www.prsecrets.com; prices range from $99 for book or e-book, $147 for a book with CDs or $847 for the superkit, which includes the book, CDs, transcripts and an online course. All versions contain pitch letters, sound bite tips, personal branding information, potential pitfalls and case studies. "I interviewed lots of publicists and former guests who got on the show by themselves," she says. "They share their strategies so you can do it, too."

Guess the color of her jacket she wears on the CNBC clip at www.prsecrets.com for a chance to win a superkit. There are plenty of free publicity tips there, too.

PJ Bremier writes on home, garden, design and entertaining topics every Saturday. She may be contacted at P.O. Box 412, Kentfield 94914 or pj@mindspring.com.

Click here for the PDF version of this article.

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Susan has also been interviewed, quoted, featured or profiled in: The New York Times, USA Today, The Washington Post, The Boston Globe, The Chicago Tribune, The Christian Science Monitor, Inc.com, CNN, Advertising Age, Woman's Day, Ladies' Home Journal, Women's Wear Daily, Entrepreneur, Salon Magazine, Pink, the San Francisco Chronicle, The Orlando Sentinel, and Investor's Business Daily, and on CNBC, NPR, national/syndicated TV and radio.

 

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